FAQ

Does the deep clean service include oven & carpet clean?

The Deep clean does not include carpet or oven clean unless you request that service.

How many people are on the property when cleaning?

On average 1 to 2 members of the cleaning team sometimes more depending on how big the job is or if you request a certain time you want the job complete and may need more staff to do so.

Do I get a refund if i am not happy with service?

Our Cleaning Company does not offer refunds. In the unfortunate event that a client is not happy by a service carried out by our Cleaning Company, the issue must be raised with us within 24hrs of completion of the service. Once we established the claim is reality based, we will rectify the issues at no extra cost to the client within 48hrs.

How do I pay? 

Payments can either be Cash, bank transfer or online via website

Are you insured?

Yes we are Fully insured